Privacy Policy

 Last updated: 30/12/2025

1. Introduction

The Silver Web Holistic Centre (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following information:

Information you provide directly

• Name and email address when you:
  • Contact us via email or a contact form
  • Subscribe to our newsletter

Automatically collected information

• IP address
• Browser type and version
• Pages visited and time spent on the site

This information is collected using cookies and analytics tools.

We do not collect payment details or offer online booking through this website.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries you send us
• To send newsletters or updates where you have given consent
• To understand how visitors use our website and improve it
• To comply with legal and regulatory obligations

We only process your data where we have a lawful basis to do so (consent, legitimate interest, or legal obligation).

4. Email & Newsletter Communications

If you sign up to our newsletter, we will use your email address to send you information about our services, updates, or wellness-related content.

You can withdraw your consent at any time by:

• Clicking the unsubscribe link in our emails, or
• Contacting us directly

5. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our website.

Google Analytics uses cookies to collect information such as:

• Pages visited
• Time spent on pages
• Device and browser information

This data is processed in a way that does not directly identify you. Google may process this data on servers outside the UK.

You can opt out of Google Analytics by:

• Adjusting your cookie preferences
• Using browser settings to block cookies
• Installing the Google Analytics Opt-out Browser Add-on

6. Cookies

Cookies are small text files stored on your device to improve website functionality and user experience.

We use cookies to:

• Analyse website traffic and usage
• Improve website performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Data Sharing

We only share personal data with trusted third-party service providers where necessary, including:

• Website hosting providers
• Email marketing platforms
• Analytics providers (such as Google Analytics)

All third parties are required to handle your data securely and in accordance with data protection laws.

We do not sell or rent your personal information.

8. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

9. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Object to or restrict certain processing

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may include links to other websites. We are not responsible for the content or privacy practices of those sites.

11. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Silver Web Holistic Centre
Email: silverwebholistic@gmail.com
Location: United Kingdom